FREQUENTLY ASKED QUESTIONS
“The moment you stop asking questions is the moment you stop learning.”
“The moment you stop asking questions is the moment you stop learning.”
Here are some of our most frequently asked questions but remember you can contact us here and we will be happy to help and answer any questions you might have.
System Requirements - What do I need to access EVOLVE?
All you need is a PC or Mac with the following:
Headset with working microphone.
Broadband internet connection, we recommend hardwired, not wifi.
A web browser (Microsoft Edge, Chrome, Firefox and Safari are all supported but we strongly recommend Firefox or Chrome).
Up to date installations of Java software.
Cookies and javascript must be enabled.
We also use Microsoft Teams as part of our teaching – click here to see the in-depth requirements for this software. We recommend you follow this link if you are a Mac user.
We recommend that during lessons you do not have the computer doing anything else, especially downloading. We suggest turning off automatic updates and virus scans scheduled for the same time as lessons, as all of these can interfere with the lessons. We also recommend you always update your Java and Flash installations and keep your Operating System up to date with patches, etc.
Please note that if you are going to use EVOLVE on a network (i.e. a school), behind a firewall or over a proxy server you may need your IT department to open the relevant ports and make the relevant exceptions for audio, video, application sharing and java access.
What qualifications do EVOLVE teachers have?
All of our UK based teachers are fully qualified to teach and have classroom teaching experience. We ensure all teachers have Qualified Teaching Status (QTS) having completed and qualified from a teacher training programme. All our teachers hold an accompanying Bachelor Degree, and are enhanced DBS checked as standard.
How do you ensure quality and high standards among your teachers?
We carefully monitor each teacher to ensure that students are receiving the highest quality teaching. All teachers are observed and evaluated. In addition, students are asked to feedback at regular intervals throughout the course in regards to the quality of the teaching they are receiving. You may also request access details to review lessons.
How well do the teachers know the national curriculum?
All EVOLVE teachers must have previous experience in teaching the national curriculum.
Are all teachers located in the UK?
Yes, we are a UK based company and all our teachers live in the UK to ensure they’re familiar with the national curriculum and meet the national standard qualification requirements for teaching. All teachers are available for termly school visits.
Who can use EVOLVE?
Any student you feel would benefit from studying one of our courses. We are currently working on offering one to one or small group private tuition but this is a “work in progress”. Currently our services are to schools and colleges only.
Will the student be speaking to a real person?
Yes! All our online lessons are held in real time with a live teacher that the students can hear and speak to.
How long does each session last?
60 minutes.
What time do lessons take place?
Our lessons run from 8am – 5pm Monday to Thursday throughout the academic year and subject to there not being a timetable booking clash you are free to determine when your lessons will take place. Lessons take place at the same time and same day each week.
What subjects and levels does EVOLVE cover?
Our goal is to help you expand and enhance your curriculum and as such we are always looking to expand on the subjects and levels we offer. We currently offer A Level Law and Level 3 Criminology.
How will teachers know the student’s academic level?
Before we set up the first lesson, we will require the school to brief us on the student’s academic stage, targets and barriers to learning. We will then monitor the students throughout the course and address any issues or learning needs that may arise in order to meet and hopefully exceed their targets. Through regular assessment opportunities our teachers will understand their students’ academic level and have tailored intervention strategies in place to support them.
Are the lessons based on the student’s needs?
Yes! Lessons are planned and tailored to individual student needs and requirements. Lessons are differentiated and offer challenge, support and plenty of opportunity for progression.
How often will students have lessons?
Our current course offerings require five lessons per week. These lessons take place at the same time and same day each week. As these courses are examination courses, there is the expectation that students will engage in independent learning over and above the five hours of timetabled lessons.
Do you give homework?
Our current courses are full course examination courses which will require homework in the same way as any in-school subject at the same level would.
How much does it cost?
Our prices are per academic year and vary depending on the number of students you want to enrol and what level of service best suits your requirements. We can provide a range of services from licence agreements to use EVOLVE resources and materials through to pre-recorded or completely live and interactive courses. Contact us to discuss and we can create the perfect bespoke price package for you.
What does the price include?
Lessons are live and interactive and led by a fully qualified experienced teacher.
Lessons are planned to include challenge and differentiation.
When homework and assignments are set, they are marked and feedback is given.
Ongoing positive feedback and targets are given and set during lessons.
Post lesson reports detailing attendance, participation and performance.
Termly face-to-face meetings in school/college with students and staff.
Teachers attend choices/options events at the school/college (if the teacher’s timetable permits).
Is EVOLVE ‘one-to-one’?
If you have one student enrolled on a course then yes it is. We think that students should not be discouraged or blocked from taking particular subjects simply because other students don’t want to take them. We welcome one-to-one bookings. However we usually cater for small group cohorts. This is important because having small numbers allows for a personalised learning experience and each and every student in the class can feel as though they made a positive contribution. In fact we strongly encourage collaborative learning and have our own forum function to allow students from other schools to share ideas.
What happens in an online lesson?
The same things that happens in a classroom, only virtually rather than physically. Pupils are given time to log in and complete a starter or introductory activity. The lesson will address specific learning objectives and outcomes will be measured using a variety of tasks to engage the students in the learning process. The teacher and students can communicate in real-time and any issues or needs that may arise are addressed. At the end of the lesson progress is assessed against the learning outcomes.
What if the student lacks confidence? Can you help?
Yes, we can definitely help! We believe that confidence and learning are closely linked. Everything we say and do is very positive and builds self-esteem. Our teachers take pride in their ability to form positive and supportive working relationships with their students and this facilitates an increase in self-confidence and self-esteem within our students.
How does EVOLVE monitor student progress?
Teachers work with students in real time, guiding students through new skills or reviewing skills the students may have forgotten. As students work on lessons to demonstrate understanding, and eventually mastery, of these skills, teachers will monitor their progress. Teachers produce a report after each lesson providing information on the students’ performance and progress. These reports are sent to the school/college link tutor and regular updates are made to the school/college.
What happens if a teacher cancels a lesson?
Teachers take full responsibility for their classes. As we know student attendance is vital to their learning and continuity of teacher also supports learners. However, there are times when a teacher’s absence is unforeseen and unavoidable. If this is a short term absence then cover work will be provided to the link tutor at the school/college at the earliest opportunity. If an absence is more long term an alternative teacher will take over teaching the class.
Can I cancel a lesson?
You can cancel a lesson by emailing the teacher giving at least 24 hours notice, but unfortunately we can’t reschedule lessons.
Do I need to be concerned with online safety?
This is something that EVOLVE takes very seriously. All our teachers are thoroughly vetted with enhanced external criminal record checks, verification of ID status, references, qualifications and experience. All interaction between students and teachers is monitored and recorded for safeguarding purposes.
Book a free, no obligation demonstration today and let us guide you through our interactive learning platform.
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